Best Practices To Boost Cultural Awareness In The Workplace
10th September 2021
Indeed, in today’s world, the workplace is becoming more diverse and more associated than ever before. With globalization and technology on the increase, these aspects are now providing better comfort of remote working, allowing colleagues to work from all over the world. However, the rising number of cultures and outlooks can bring challenges to teamwork and communication, if not positively addressed.
The more workforces who can comprehend and empathize with one another, the more industrious you can be. Developing cultural competence in the office can expand your productivity as well as performance. Let us explore the various tips for improving cultural competency in your office.
Cultural competence is the aptitude to communicate and intermingle effectively with people across cultures through positive actions, attitudes and strategies. Cultural competence helps in improved appreciation for other viewpoints, brings more ideas, upsurges creativity in problem-solving as a consequence of the new perspectives and builds empathy and adaptability senses.
Cultural competence encompasses a few different dimensions.
Tips for Improving Cultural Competence
1. Train for International Citizenship
First, you need to build the cultural knowledge of your employees. Consider conducting training sessions to aid your workforces better understand the practices in other cultures. You could cover topics like communication styles in different cultures, cooperation skills, business propriety, and marketing skills and so on. It is critical for effective work and team performance in a cross-cultural work environment.
Practice communication skills as these are important while dealing with different cultures. The way you communicate to others, both vocally and non-verbally, can be a deal-maker or deal-breaker. For example, in the United States, people tend to be more direct and speak what they mean. While in several other cultures, individuals are less direct, which can be mystifying or confusing to employees. To avoid miscommunication, you can use short sentences and avoid idioms.
3. Set-up to Celebrate Diversity
Form a diversity and inclusion group in the workplace with the undertaking to create programs to celebrate the differences at work. Office practices that are culturally suitable, establishall-inclusiveness, etc. usually include celebrating different cultural holidays, sharing food from other cultures and so on. It’s important to celebrate the diversity around you. This not only empowers staffs to learn about other cultures and be more culturally sensitive but also lets your workforces to feel appreciated and respected.
4. Build Teamwork
Cultural conflicts are mostly minimized when goal-oriented team situations are listed. Cross-culture team-building is important to benefit from cultural multiplicity. Encourage workforces to come to you if they are having difficulties with cultural differences. Let each team member express their anxieties to best understand all viewpoints and work through the conflict effectively.
5. Everyone’s Exceptional
Every employee is as unique as their remarkable impressions, and it’s significant to distinguish the individual. Try to take the time to listen to and learn from those you work with. Also remember people vary significantly in their sensitivities of time. Cultures differ in greetings, manners and etiquette as well, thus, listen with an open mind to fully understand someone else’s perspective.
Apart from the five above-mentioned approaches, try to maintain a global holiday calendar. Moreover, employee affinity groups help individuals who share common cultures and backgrounds connect and celebrate their uniqueness. Also, set realistic goals and ask for feedback often. Train the Trainer Program walks you through this entire process thoroughly. As the world turns out to be ever more interrelated, cultural competence is an indispensable skill for almost every workplace.
Written By : Victoria Lewis